Privacy Policy

Handsworth Grange Community Sports College is committed to respecting and protecting your privacy.

This policy explains when and why we collect personal information about people who visit our website and access our facilities, how we use that data, the conditions under which we may disclose it to others and how we keep it secure.

 

WHO WE ARE

In this privacy policy references to “we”, “us” and “our” are to Handsworth Grange Community Sports Centre (HGCSC).

References to “our Website(s)” or “the Website(s)” are to our main website or any number of brand or venue subsites.

  • handsworthgrangesportscentre.co.uk

We comply with the Data Protection Act 1998. All electronic communications are made in accordance with The Privacy and Electronic Communications (EC Directive) Regulations 2003.

Handsworth Grange Community Sports College is committed to ensuring that your privacy is protected. We will only ask for personal data from our customers when we have a genuine requirement for this, with the purpose of providing a product or service to you. If the information which we ask you to provide, can be used to identify an individual, then the information which is collected will only be used in accordance with this privacy statement.

 

INFORMATION WE COLLECT

We receive, collect and store any information you enter on our website or provide us in any other way.

 

In addition, we collect the following information:

 

  • Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history,

  • Any personal details that you knowingly provide us with by completing forms on our website. These details may include but are not limited to, your name, address, telephone number, email address and date of birth.

  • Your preferences to receive communications from us.

  • Data recorded by the Website which allows us to recognise you and your preferred settings. Commonly known as Cookies, these pieces of data save you from re-entering information on return visits to the website.  Such data is recorded locally on your computer and most browsers can be programmed to reject or warn you before downloading the cookies if you wish. Information about how to do this will be available in your browsers ‘help’ facility.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

 

HOW WE USE YOUR INFORMATION

Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws.

The details we collect will be used:

  • To process your enquiries, as well as provide a service to you as a member or customer of HGCSC. To do this, it will be necessary for us to hold your data on one or more of our database/CRM systems.

  • To communicate with you via any of your chosen channels about your enquiry.

  • We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page,

 

In some instances, it may be necessary for us to share data with other 3rd party organisations for administrative purposes.  These may include, processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us.  Third parties will not be allowed to use your personal information for their own purposes.

 

Cookie Notice

Cookies are small encrypted text files that are stored on your device by a website.

 

You can always change your preferences by changing your cookie usage settings. See Manage cookies for instructions.


The cookies we use

We have listed below the tools which drop cookies that we and our partners use, and the purpose they are used for:

XSRF-TOKEN                            Used for security reasons

hs                                              Used for security reasons

svSession                                  Used in connection with user login

ga                                              To count and track pageviews anonymously

bSession                                   Used for system effectiveness measurement

gid                                             To count and track pageviews anonymously

gat_gtag_UA_86582810_1       To store and track conversions

 

LINKS TO OTHER WEBSITES

Our website may contain links to other websites run by other organisations which we do not control. This policy does not apply to those other websites and Apps‚ so we encourage you to read their privacy statements. We are not responsible for the privacy policies and practices of other websites and Apps (even if you access them using links that we provide) and we provide links to those websites solely for your information and convenience. We specifically disclaim responsibility for their content, privacy practices and terms of use, and we make no endorsements, representations or promises about their accuracy, content or thoroughness. Your disclosure of personal information to third party websites is at your own risk.

In addition, if you linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the policy of that third party website.

 

SUBJECT ACCESS REQUESTS

 

Handsworth Grange Community Sports Centre aims to be as transparent as it can be in terms of giving people access to their personal information.  You can find out if we hold any personal information about you by making a 'subject access request' under the Data Protection Act 1998.

 

In order to make such a request, contact us and state that you wish to make a subject access request.  Your request should include details of who you are, along with documented evidence (e.g. driving licence, passport, or birth certificate) so that we can confirm your identity

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You should also provide as much detail as possible regarding the information you wish to access (e.g. where and by whom information is believed to be held, specific details of information required etc.).  You are not required to state why you wish to access the information, but you should include any details that will help us locate and retrieve the information.

 

RIGHT TO BE FORGOTTEN

Under Article 17 of the General Data Protection Regulations, an individual has the right to request that their personal data is erased from our systems. Handsworth Grange Community Sports College will take all appropriate steps to ensure that any such request can be executed in a timely manner. Whilst processing a request, we will use the guidelines set out in the aforementioned Article 17 as a basis on which our decision will be made.  

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